Shipping & Returns
Shipping your package
Packages are usually shipped within 4 days after receipt of payment.
They are shipped via Colissimo La Poste.
Delivery time of your order
Orders, paid by credit card, check or wire transfer:
Colissimo under 48 to 72h.
Upon validation of your order, you will be charged for shipping your package:
From 10 € if you choose a delivery in Colissimo.
Shipping costs include preparation and packaging costs as well as postage. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend you to group all your articles in one order. We can not combine two orders placed separately and shipping charges apply to each.
Tracking your order
Whatever the delivery method chosen, we send you a link to track your package online.
When you confirm your order, you will automatically receive a confirmation e-mail at the address you entered. This e-mail will include, in particular, the reference of your order, which will be remembered for any question concerning it.
Regarding the shipping of your order, e-mails specifying the status of your order in real time will be sent to you.
You can also track the status of your package from the account management area.
Always from this secure area, you will also have access to the history of your orders
Your package is shipped at your own risk, but special attention is paid to fragile items.
The dimensions of the boxes are appropriate and your articles are properly protected.